Service Desk Analyst

Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer serviceLogging tickets, and escalating when requiredPrioritising workloads and action tickets in line with SLAsMaintaining documentation accurately and keeping click apply for full job ..... full job details .....