Service Desk Analyst

Job Title: 2nd Line Desktop Support EngineerLocation: Doncaster/5 day onside (occasional travel)Salary: up to £32,000 plus packageWhy Apply?Our client are a market leading organisation and they''re looking for a Desktop Support Engineer to join their IT Service Desk function. This is a fantastic opportunity for a hands-on technical support professional to take ownership of desktop, device and end-user computing environments, working across a variety of sites with genuine scope to develop technically and progress your career.Please note that my client are looking for someone who is able to drive and has access to a vehicle. You must be able to be on site in Doncaster 5 days per week.ResponsibilitiesDiagnose, troubleshoot and resolve desktop, hardware, software and mobility issues, escalating to resolver groups where requiredBuild, maintain and deploy desktop applications, cloud services, compute devices and peripheralsFulfil service requests for new or replacement hardware and software within agreed SLAsPlan and execute desktop moves, office relocations, refresh programmes and decommissioning, including AV supportProvide onsite hands and eyes support for network and server hardware under senior guidanceAdminister Active Directory tasks including user creation, permissions, group allocation and device/OU managementSupport Microsoft O365, SharePoint and mailbox provisioning, diagnostics and troubleshootingManage devices via MDM technologies including Intune and Entra ..... full job details .....