Service Desk Analyst

1st / 2ndLine Engineer

£30,000 - £35,000

Pension, Healthcare, benefits

Hertfordshire 

 

An established client of ours based in Hertfordshire are looking to hire a 1st/2nd Line Engineer.

This 1st/2nd Line Engineer role would be ideal for someone who is happy to work in a small team.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

It is important in this 1st/2nd Line Engineer role that you have experience covering a variety of tools like Office365, Windows, SharePoint, OneDrive, Azure AD, Exchange, Teams etc.

You should also have great communication skills, organisation skills, multitasking & problem-solving skills & have a desire to learn.
This role is an exciting chance for you to be part of a new division for this established company, where you’ll get the chance to learn and grow from senior people.
This company heavily invests in their technology tools and you will get exposure to a lot in this role.


Technical experience needed in this 1st/2nd Line Engineer Role:

• Experience within a 1st/2nd line role.

• Experience working and troubleshooting issues across Office 365, SharePoint, Teams Azure AD.

• Experience working with Windows.
• If you would like to know more, please do get in touch.

Unfortunately, this company is unable to provide sponsorship

 

Keywords

1st line, 2nd line, Support, Service Desk, Help Desk, Office365, Windows, SharePoint, OneDrive Azure AD, Exchange, troubleshooting, Azure AD