Service Designer - SC Clearable

SC Clearable Service DesignerRemote (UK-based) with fortnightly travel to London/Manchester/Newcastle9-Month Contract£420/day (Inside IR35)We''re looking for an experienced Service Designer to join a high-profile public sector programme. This is a fantastic opportunity to shape user-centred services that deliver real impact at scale.Key ResponsibilitiesLead and deliver user-centred design activities across complex servicesPlan and execute user research (interviews, surveys, focus groups, usability testing)Apply service design frameworks and methodologies to improve end-to-end service experiencesCreate and maintain user personas, empathy maps, and journey mapsCollaborate with multidisciplinary teams to translate research insights into actionable design improvementsContribute to service transformation initiatives within a public sector environmentKey RequirementsActive SC Clearance (desirable) OR eligible to obtain (mandatory 5 years UK residency)UK Citizen and based in the UKStrong experience with user research methodologies and practical applicationProven track record in service design frameworks and deliveryExperience creating user personas, journey maps, and service blueprintsPrior public sector experience is essentialAdditional DetailsRemote working within the UKTravel required every fortnight to London, Manchester, or NewcastleTravel expenses covered for trips to offices other than your base locationWhy Apply?Work on meaningful, user-focused public sector ..... full job details .....