Service Delivery Manager

Service Delivery Manager MLL Telecom Ltd is one of the UK s leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today s rapidly evolving environment. We specialise in architecting and managing some of the most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public Sector team plays a vital role in delivering critical network services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone s Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. Purpose of role and Ideal Candidate Details We are seeking an experienced Service Delivery Manager to act as the primary interface between our customers, on-site support teams, and MLL''s operational and shared service functions. The role is responsible for ensuring the successful delivery of managed IT and telecoms services, maintaining high levels of customer satisfaction, and ..... full job details .....