Service Delivery Manager

Account Manager – Technology Development ServicesManchester (Hybrid – 2 days in office)£35,000 – £50,000 + Quarterly BonusWe’re looking for a commercially savvy

Account Manager

to take ownership of a portfolio of long-term, high-value technology partnerships worth over £8m in annual revenue. You’ll be at the heart of our “land and expand” strategy – deepening client relationships, uncovering new opportunities, securing renewals, and driving rate increases.This is not a reactive role. You’ll be on the

front foot with clients , engaging senior technology leaders (CTOs, Heads of Software Engineering) to understand their journey, identify upcoming needs, and bring the right internal specialists into the conversation at the right time.You’ll also work closely with our

agile delivery teams, project managers, and technical experts

to ensure smooth, high-quality delivery. You’ll be both

the client’s voice internally

and

the team’s voice externally , ensuring alignment, clarity, and mutual success.What you’ll be doing

Managing and growing 7–8 enterprise client partnerships

Building deep, trust-based relationships with senior stakeholders

Proactively identifying growth opportunities and securing renewals/rate uplifts

Translating client briefs into clear requirements, bringing in presales support as needed

Balancing multiple priorities while keeping delivery on track

Attending client meetings (UK-based) and visiting our delivery teams in Eastern Europe every 2 months

What we’re looking for

Proven

account management

track record – ideally in tech, software consultancy, or recruitment

Experience

expanding accounts

and managing enterprise clients

Strong understanding of the

software development lifecycle (SDLC)

Confident in conversations with senior technical contacts

Commercially aware, able to spot and convert opportunities

Highly organised, with exceptional listening and prioritisation skills

Culturally aware and empathetic communicator

What you’ll get

Salary:

£35,000 – £50,000 basic (DOE)

Bonus:

Quarterly growth-based bonuses (£5–6k in year 1, £10–12k in year 2, £20k+ from year 3)

Hybrid working – Manchester office 2 days per week

International travel to meet delivery teams (every 2 months)

Opportunity to work on long-term partnerships with some of the UK’s most recognisable brands

If you thrive on

relationship building, commercial growth, and bridging the gap between clients and delivery teams , we’d love to hear from ..... full job details .....