Service Coordinator

Our client is looking for a Service Coordinator to join their growing team. This position plays a key role in ensuring the smooth delivery of services relating to sewage and surface water pumping equipment. The successful candidate will contribute to operational efficiency, customer satisfaction and the continued growth of the business.Key ResponsibilitiesCoordinate service and operational activities, working closely with customers, engineers, suppliers and internal departmentsPrepare and issue accurate quotations, following up to secure orders and manage documentation appropriatelyProcure parts and equipment in line with confirmed quotations, ensuring engineers have everything required for scheduled worksUse the company CRM system (simPRO) to maintain accurate customer data, service histories and financial recordsRespond promptly to customer queries and correspondence, ensuring high service standards and long-term client relationshipsSupport daily operational processes to ensure service tasks are completed efficiently and on scheduleMaintain precise data entry and financial processing standardsAssist management with initiatives aimed at improving performance, service delivery and business developmentUndertake additional duties as required to support the wider teamAbout YouExperience within a similar roleWe are seeking a proactive and detail-oriented individual who thrives in a busy operational setting.You will demonstrate:The ability to work independently while contributing ..... full job details .....