Service Coordinator

Temporary (Maternity Cover) - Potential to Become PermanentOverviewDue to maternity cover requirements, an opportunity has arisen for a Service Planner to support the coordination and scheduling of field engineers. This position may transition into a permanent role as workload continues to grow.Key ResponsibilitiesPlan forthcoming service schedules to ensure engineers are working efficiently and effectively.Liaise with customers and suppliers via phone and email.Coordinate weekly and daily schedules for field engineers.Work closely with the Service Administration Manager.Contact customers to confirm appointments and rearrange when necessary.Manage and update service planning software.Collaborate with the wider service team-administration, stores and sales-to ensure engineer workloads are well organised.Carry out general administrative tasks as required within the service department.Person SpecificationWe welcome applications from individuals who can demonstrate:Excellent organisational and communication skills.Strong ability to analyse information and plan schedules effectively.Confident problem-solving skills.Experience with Microsoft Office (essential).A professional and proactive approach to customer communication.Desirable Skills and ExperienceProficiency in Microsoft Office tools.Strong organisational skills and attention to detail.Excellent written and verbal communication abilities.Previous administrative or scheduling experience.Familiarity with data entry and ..... full job details .....