Customer Service Coordinator

Customer Service Coordinator 5 national residential developer Role: Customer Service Coordinator Reporting to: Customer Service Manager Salary: Competitive base salary £28,000 per annum and 12% monthly/quarterly bonuses on offer Location: Studley, Warwickshire Working arrangements: Office and site and hybrid working on offer upon after probabiton period Immediately available Customer Service Coordinator About the role: We are excited to be recruiting for a Customer Service Coordinator to join our Studley, Warwickshire, South Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Service team with the addition of a Customer Service Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Customer Service Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Service Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm ..... full job details .....