Service Control Administrator

Service Control Administrator
Location: Ringwood, Hampshire
Job Type: Full-time, Permanent
Salary: -26,250 per year + bonus + benefits

TeamJobs is excited to be recruiting for a fast-growing UK-based environmental services provider seeking a Service Control Administrator to join their busy head office team in Ringwood. This is a fantastic opportunity to be part of a high-performing, friendly, and professional team in a company that''s making a difference.

If you''re a highly organised, personable, and customer-focused administrator who thrives in a fast-paced environment - this is the role for you!

Key Responsibilities:

• Logging and processing service calls via phone, email, and online portals
• Issuing invoices and tracking job completion updates
• Keeping customers informed with ETAs and status updates
• Answering customer queries and providing admin support to senior teams
• Liaising with technicians and customers to ensure a smooth service journey
• Quoting additional services and acting on feedback
• Supporting the Key Accounts team to deliver outstanding customer service

About You:

• Confident phone manner and excellent interpersonal skills
• Proficient with Microsoft Office and general admin tools
• Strong written and verbal communication
• Detail-oriented and able to manage multiple tasks under pressure
• Reliable, positive, and eager to learn and grow
• Organised, professional, and capable of handling confidential information
• A great team player with a proactive mindset

What''s in It for You:

• -26,250 per year
• Bonus scheme
• 28 days holiday (incl. Bank Holidays)
• Free on-site parking
• Company pension & Referral scheme
• Ongoing training and career development opportunities
• Be part of a sustainable, people-first organisation

Ready to join a growing business where your skills will make a real impact? Submit your CV now - TeamJobs looks forward to helping you take the next step in your career.

Apply Today!

INDCP