Service Centre Team Leader

Night Shift Team Leader Location: Rainham - Havering Department: Service Salary: 31k + 30% shift allowance The Opportunity We are looking for an experienced, hands-on Team Leader to support the night shift operations on a 4-on, 4-off shift pattern at our Rainham Service Centre. You will lead by example, driving team performance and operational efficiency while ensuring client commitments, service targets, and high standards of safety, quality, and customer service are consistently achieved. Working closely with Supervisors and team members, you will help deliver a 7-day turnaround for the operation within the Service Centre, execute daily operational plans, and complete delegated tasks to a high standard and within agreed timescales. Key Responsibilities Lead and support the night team to achieve operational and turnaround targets. Allocate resources effectively and respond to changing business needs. Monitor quality standards and minimise errors and customer complaints. Promote a positive safety culture and ensure compliance with Health and Safety procedures. Maintain high housekeeping standards across the service centre. Support training, coaching, and development of team members. Ensure company vehicles and equipment are maintained and reported when defects arise. What We''re Looking For Essential Skills and Experience Previous experience in a team leadership role Collaborative and Affiliative approach Ability to motivate and engage teams to achieve results ..... full job details .....