Service Advisor

We are recruiting on behalf of our client, a reputable franchised dealership in Edinburgh, seeking an experienced Service Advisor to join their Service Department. This is an excellent opportunity for a motivated motor trade professional looking to develop their career within a well-established dealership.Benefits as a Service Advisor:Basic salary up to approximately £30,000, depending on experienceOTE up to £39,000 with achievable bonusesBonus scheme available to reward performanceComprehensive dealership benefits packageFull training provided to enhance skills and product knowledgeStable career within a reputable franchiseDuties as a Service Advisor:Act as a primary point of contact for customers, ensuring excellent customer serviceRelay technical information from Technicians to customers clearly and accuratelyUpsell suitable services and products to maximise dealership revenueManage customer expectations and provide updates throughout the service processMeet and exceed KPI targets through efficient workflow managementAdminister job cards and maintain accurate recordsRequirements as a Service Advisor:Proven experience in a motor trade service department as a Service AdvisorStrong customer service skills and professional approachTarget-driven with a track record of achieving KPIsExcellent communication skillsValid UK Driving LicenceAbility to work effectively within a team environmentIf you are interested in this vacancy and you feel you have the necessary experience or ..... full job details .....