Service Advisor

We are currently advertising on behalf of an Automotive multi-franchise approved car dealer group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
 
Benefits:

- Up to £28-29,500 basic salary pending experience. 
- On-target earnings of £35,000 per annum based on customer service scores
- 22 days annual holiday allowance plus the 8 bank holidays, increasing over length of service up to 25 days leave.
- Employment benefits include the following: workplace pension scheme, staff purchase discount scheme, discounts on parts, servicing and labour.
- Manufacturer-accredited training providing a goal for all new starters to be Service Technician qualified with a franchise very the end of their first 12 months of their employment in the business. 
- Other benefits are on offer, such as expenses paid for bi-annual staffing events (Summer and Christmas parties) and achievement events and meals.
- Fantastic long-term career prospects with a long-standing, reputable, multi-franchise approved car dealer group that has been operating for over 60 years.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- A UK driving license with minimal points is essential. 

Duties:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £29,500 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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