Service Advisor

We are recruiting for a Service Advisor on behalf of a reputable, family-run dealership in Guildford. This position offers an excellent Service Advisor opportunity for experienced automotive professionals to join a well-established business that values its staff and promotes a positive working environment. Benefits:Competitive basic salary of 33,000, with an OTE of up to 38,000Monday to Friday working hours, from 8am to 6pm, with one late evening finish at 6.30pmSupportive, family-oriented workplace with strong team ethosRegular working hours to support a healthy work-life balanceOpportunities for career development within a reputable dealershipStable employment in a friendly and professional settingDuties:Assist customers by understanding their vehicle service needs and providing professional adviceManage workshop bookings and coordinate with technicians to ensure efficient job completionUpsell additional services and parts while maintaining high levels of customer satisfactionProcess warranty claims and complete relevant administrative documentationMaintain accurate records of customer interactions, service history, and vehicle informationPromote repeat business through a consultative and customer-focused approachRequirements:Proven experience as a Service Advisor or similar role in the automotive sectorStrong communication and interpersonal skillsAbility to organise and prioritise workload effectivelyKnowledge of automotive systems and workshop processesCustomer-focused ..... full job details .....