Service Advisor

We are representing a reputable dealership in Brighton, East Sussex, seeking an experienced Service Advisor to join their dynamic automotive aftersales team. This is an excellent opportunity for a skilled professional to advance their career within a well-established dealership environment.

Benefits:

• Competitive basic salary of -32,000 per annum
• Uncapped OTE up to -38,000
• Full-time permanent contract, 42 hours weekly-
• Continuous training and development programmes
• Opportunities for career progression within the dealership
• Overtime and Saturday mornings on a rota basis

Duties of a Service Advisor:

• Book MOTs, scheduled services, and repair work for customers efficiently
• Advise customers on warranty cover and identify opportunities to upsell parts and accessories
• Coordinate with the Aftersales department to organise and schedule appointments
• Manage high volumes of customer interactions in person and via phone
• Provide timely updates to customers regarding turnaround times and job progress
• Maintain accurate customer records and update dealership systems
• Build rapport with customers to deliver a first-class service experience

Requirements of a Service Advisor:

• Proven experience as a Service Advisor within the automotive industry
• Knowledge of dealer management systems such as Kerridge or ADP is advantageous
• Strong communication skills with the ability to explain technical information clearly
• Energetic, personable, and committed to delivering exceptional customer service
• Able to work independently and as part of a team
• Genuine interest and passion for cars and the automotive industry

Interested in this Service Advisor role? Take the next step in your automotive career by applying today, and one of our recruitment specialists will contact you to discuss this opportunity further.

Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Brighton and East Sussex, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

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