Service Advisor

Our client, a reputable accident repair centre in Fareham, Hampshire, is seeking an experienced Service Advisor to join their busy team. This is an excellent opportunity for a motivated automotive professional to advance their career within a well-established environment that values customer service and operational efficiency.Benefits for the successful Service Advisor:Competitive basic salary of 29,567 per yearOn-target earnings of up to 35,000 including bonusesMonday to Friday working hours from 08:00 to 17:30Optional overtime on SaturdaysTraining and development opportunitiesSupportive and professional team environmentOpportunity to develop customer relations and administrative skillsPotential to utilise Autoflow knowledge and parts administration experienceDuties of the Service Advisor:Meet and greet customers professionally at the front deskAnswer incoming calls, pass messages, and direct enquiries appropriatelyInform customers about payment requirements and process card and cash transactionsAssist with parts administration and general office dutiesFamiliarise with company management systems and complete courtesy car handoversProvide exceptional customer service in a fast-paced environmentMaintain a professional appearance and positive attitudeSupport operational processes within the accident repair centreRequirements of the Service Advisor:Proven experience as a Customer Service Advisor or similar role within an accident repair or automotive environmentKnowledge of ..... full job details .....