Service Advisor

Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team. This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment. The successful Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance.Benefits:Competitive basic salary of 30,000 per annumOTE of approximately 35,000 through commission and bonusesOpportunities for long-term career progression within a well-established dealershipStable employment with growth potentialSupportive, family-run atmosphere fostering teamwork and collaborationWorking hours from Monday to Friday, 8:30 am to 5:30 pmSaturday mornings on a rota, 8:30 am to 12:30 pmDuties:Liaise with customers to understand their vehicle service needs and provide expert adviceBook and schedule vehicle services and repairs efficiently as a Service AdvisorDeliver exceptional customer service, building strong client relationshipsUpsell additional services and parts to optimise workshop revenue as a Service AdvisorMaintain accurate service records and update customers on vehicle progressWork closely with technicians to facilitate effective workshop operations and ensure timely completion of ..... full job details .....