Service Advisor

Our client, a reputable family-run independent dealership in Ipswich, Suffolk, is seeking a skilled and experienced Service Advisor to join their friendly team.

This is an excellent opportunity for motivated automotive professionals looking to progress their career within a supportive and collaborative environment.

The successful-Service Advisor will serve as the primary point of contact for customers, ensuring high levels of customer satisfaction, efficient appointment management, and effective communication regarding vehicle repairs and maintenance.

Benefits:

• Competitive basic salary of -30,000 per annum
• OTE of approximately -35,000 through commission and bonuses
• Opportunities for long-term career progression within a well-established dealership
• Stable employment with growth potential
• Supportive, family-run atmosphere fostering teamwork and collaboration
• Working hours from Monday to Friday, 8:30 am to 5:30 pm
• Saturday mornings on a rota, 8:30 am to 12:30 pm

Duties:

• Liaise with customers to understand their vehicle service needs and provide expert advice
• Book and schedule vehicle services and repairs efficiently as a Service Advisor
• Deliver exceptional customer service, building strong client relationships
• Upsell additional services and parts to optimise workshop revenue as a Service Advisor
• Maintain accurate service records and update customers on vehicle progress
• Work closely with technicians to facilitate effective workshop operations and ensure timely completion of jobs

Requirements:

• Proven experience as a Service Advisor within the automotive industry
• Excellent communication and customer service skills
• Strong organisational abilities and attention to detail
• Knowledge of automotive services, repairs, and workshop processes
• Ability to work effectively within a team environment
• Motivated to develop a long-term career in the motor trade

If you are ready to take the next step in your automotive career and join a busy, friendly dealership with a family-run atmosphere, we want to hear from you.

Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk, today to discover more about this-Service Advisor-role.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

View Full Details