Service Advisor

We are recruiting on behalf of our client for the position of Service Advisor. This is a full-time, permanent role offering a competitive annual salary of up to 31,000, depending on experience. The Service Advisor role is Monday to Friday, with no weekend working required, providing an excellent work-life balance. This opportunity is ideal for skilled professionals seeking to develop their career within a reputable and forward-thinking automotive business. Benefits:Up to 31,000 per annum salary (dependent on experience)Ongoing training and career development opportunitiesCompany pension schemeStaff discounts on servicing and vehicle repairsCompany events throughout the yearUniform providedFree on-site parkingEmployee referral incentive schemeLong Christmas shutdown for family timeSupportive and friendly team environmentStable, long-term career within a growing companyDuties of the Service Advisor:Deliver outstanding customer service via telephone, email, and face-to-faceManage customer enquiries from initial contact through to vehicle collectionProcess service jobs using the garage management systemOrder vehicle parts and allocate them to relevant jobsHandle parts returns and liaise with suppliersEnsure accurate data entry and CRM managementUtilise modern, AI-integrated systems and technologyConduct customer follow-up calls and satisfaction checksAssist in the management and development of internal systemsSupport front-of-house team with daily operationsEnsure a seamless ..... full job details .....