Service Advisor

We are currently recruiting on behalf of a reputable dealership in Braintree, Essex, for a talented Service Advisor to join their busy team. This role offers a fantastic opportunity for an experienced Service Advisor to develop their career within a professional automotive environment.Benefits:Competitive salary of 32,704 plus bonusStandard Monday to Friday working hours, 8am to 6pm, with alternative Saturday mornings shiftsSupportive and professional team environmentOpportunities for training and development to enhance your automotive knowledgeCareer progression pathways within a reputable dealershipOngoing opportunities to work with established systems such as Pinnacle and EDynamicsEnrolment in a role focused on delivering high levels of customer satisfaction and efficiencyDuties:Greeting customers and managing their service requirements in a professional and courteous mannerHandling multiple customer appointments per day, ensuring high levels of customer satisfaction (CSI)Upselling additional services and parts to maximise workshop productivity and revenueUsing systems such as Pinnacle, EDynamics, and 1link to update customer information and service history accuratelyManaging service bookings, follow-ups, and providing precise estimatesCoordinating workflow between customers, workshop, and the service department to ensure smooth operationsRequirements of a Service Advisor:Previous experience as a Service Advisor within a dealership or automotive service ..... full job details .....