Service Advisor

We are recruiting on behalf of a reputable, family-owned dealership seeking an experienced Service Advisor to join their team in Worthing. This is an excellent opportunity for a motivated professional looking to advance their career within a customer-focused environment. The Service Advisor role offers a combination of career development, rewarding incentives, and a supportive workplace.

Benefits:

• Competitive basic salary of -30,000, with an OTE of approximately -38,000 including commission and bonuses
• Working hours from 8:30am to 5:30pm, Monday to Friday, with Saturdays on a rota (8:30am to 12:30pm)
• Bonus schemes based on product sales, service plans, and customer satisfaction
• Revenue bonuses available subject to performance
• Manufacturer-led training and ongoing development opportunities
• Workplace pension scheme
• 25 days holiday plus bank holidays
• Discounted vehicle sales, parts, servicing, and MOT services
• Refer a friend reward scheme

Duties of a Service Advisor:

• Meet and greet customers in a professional, friendly manner to create a positive first impression
• Book vehicles into the workshop and liaise with technicians to track progress
• Provide ongoing communication to customers regarding their vehicle repairs and servicing
• Build and maintain strong customer relationships to encourage repeat business
• Promote and sell repair work, service plans, and additional vehicle products in line with manufacturer guidelines
• Maintain a thorough and current knowledge of products and services through continuous training
• Handle telephone enquiries professionally and efficiently
• Ensure workshop and administration areas are kept tidy and well-organised

Requirements of a Service Advisor:

• Previous experience as a Service Advisor in the motor trade is essential
• Proven experience with DMS systems; Kerridge or similar preferred
• Excellent communication and organisational skills
• Friendly, positive attitude with a professional appearance and phone manner
• Strong multitasking ability in a fast-paced environment
• Good IT literacy and attention to procedural accuracy

If you are a driven Service Advisor aspiring to develop further within a respected dealership, we want to hear from you. This is a rewarding opportunity to join a thriving business that values customer service and professional growth.

Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Worthing and West Sussex today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more motor trade jobs in your area, please contact us today.

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