Service Advisor

Our client, a well-established independent car dealership in Exeter, is actively seeking an experienced Service Advisor to join their professional and customer-focused team. This is a rewarding opportunity for a skilled Service Advisor to further their career within a reputable business that prioritises staff development and offers clear progression pathways.

Key benefits of the Service Advisor role include:

• Competitive basic salary of up to -28,000, dependent on experience
• OTE of up to -32,000 through bonuses and commissions
• Stable Monday to Friday working hours with an early finish on Fridays
• One in two Saturdays worked on a rota basis
• Opportunities for career advancement within a growing independent garage
• Employee discounts and additional employee benefits

Duties of the Service Advisor:

• Offering proactive service to all customers and establishing strong relationships
• Scheduling vehicle services, repairs, and maintenance efficiently
• Arranging courtesy vehicles to ensure customer satisfaction
• Managing customer inquiries, resolving issues promptly, and providing updates
• Accurately invoicing work completed and processing payments
• Working towards achieving sales targets and Key Performance Indicators (KPIs)
• Maintaining high levels of customer service and delivering a positive experience at all times

Requirements for the Service Advisor position:

• Proven experience as a Service Advisor, preferably within motor trade environments
• Confident and proactive manner with exceptional customer service skills
• Strong organisational skills with the ability to multi-task in a fast-paced environment
• Proficiency in using workshop management and computer systems
• Full UK driving licence with no more than three points and no major motoring offences
• Ability to work effectively both independently and as part of a team

The ideal individual will be motivated, customer-centered, and eager to grow within a dealership that values its staff. If you are a dedicated Service Advisor seeking a new challenge with a reputable company, we would be pleased to hear from you.

Contact Sam Enderby, Automotive Recruitment Specialist at Perfect Placement covering Exeter and Devon, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

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