Service Advisor

We are representing a reputable commercial dealership in Exeter seeking an experienced Service Advisor to join their customer-focused team. This position offers an excellent opportunity for skilled motor trade professionals looking to work in a well-structured, supportive environment. Benefits for the Successful Service Advisor: Basic salary up to £33,500 depending on experience Monday to Friday working hours with Saturday shifts on a one-in-three rotation (8am to 1pm) Rotating shift pattern of 7am to 4pm and 9am to 6pm Supportive and established dealership team Opportunities for career development within a professional environment Structured workflow to ensure work-life balance Duties: Greet customers professionally and build rapport to ensure a positive service experience Schedule repairs and maintenance efficiently, ensuring accurate booking details and realistic time estimates Handle customer queries throughout the service process, keeping clients updated on job progress Maintain comprehensive records of customers vehicles, including service history and job status Liaise with technicians and relevant departments to support smooth workflow and timely delivery of services Identify upselling opportunities in line with customer requirements and dealership procedures Ensure compliance with dealership policies and maintain high standards of customer service at all times Requirements for the Service Advisor Role Include: Proven experience as a Service Advisor or ..... full job details .....