Service Advisor

We are currently seeking a skilled and experienced Service Advisor to join a reputable dealership in Exeter, Devon. This is a fantastic opportunity for a professional looking to progress their career within the automotive industry. The successful individual will be responsible for delivering excellent customer service and ensuring seamless communication between customers and the workshop team. Benefits of the Service Advisor:Competitive basic salary of around 30,000 per annumOTE up to 36,000 with commissions and bonusesMonday to Friday working hours, no weekendsSupportive working environment with ongoing training opportunitiesClear career progression pathway within a well-established organisationDuties of the Service Advisor:Greeting and advising customers on vehicle repairs and service optionsProviding accurate quotations and managing customer expectationsScheduling bookings and coordinating with the workshop teamMaintaining detailed records of customer interactions and service historiesUpselling additional services where appropriate and maximising workshop capacityBuilding strong customer relationships to encourage repeat businessRequirements of the Service Advisor:Proven experience as a Service Advisor or in a similar customer-facing role within the motor tradeExcellent communication and organisational skillsKnowledge of automotive diagnostics and service processesAbility to work effectively under pressure and meet targetsFull UK driving licenceContact Tom Wharton, ..... full job details .....