Service Advisor

Vehicle Service Advisor Vacancy in Bicester! Our client, a well-established family-run commercial vehicle dealership group with multiple centres across Southern England, is seeking a professional and customer-focused Vehicle Service Advisor to join their busy dealership in Bicester. This is an excellent opportunity for a candidate with experience in customer service within the automotive industry, particularly those familiar with commercial vehicles. Benefits for the successful Service Advisor:Salary: 28,000 - 34,000 per annum, negotiable based on experiencePerformance-related bonus: Up to an additional 4,000 per yearOptional overtime paid at time and a half30 days annual leave, including bank holidays, with holiday purchase scheme and incremental holiday allowanceFull manufacturer-accredited training and developmentCompany pension schemeMaternity/paternity payStaff purchase discounts and cycle-to-work schemeOpportunity to work within an award-winning family-run business with over 50 years of industry presenceDuties of the Service Advisor:Ensure the smooth operation and profitability of the Service DepartmentDeal directly with customers, delivering high levels of customer satisfactionBook vehicles in line with workshop capacity and customer convenienceIdentify customer requirements and produce accurate, fully inclusive quotationsCreate detailed job cards, estimates, invoices, and warranty documentation following manufacturer protocolsClearly communicate work carried out and ..... full job details .....