Service Advisor

Job Title: Service Advisor Location: Multiple sites across Scotland (Edinburgh, Stirling, Newbridge, St Andrews, Coldstream) Hours: 42 per week, Monday to Friday only (no weekends) Salary: 26,500 - 28,500 base + OTE 35,000The RoleWe are recruiting Service Advisors to act as the vital link between our customers and workshops. This is a fast-paced, customer-facing role requiring professionalism, organisation, and resilience. Every day will be different, involving customer interaction, problem-solving, and delivering outstanding service.What We''re Looking ForPrevious Service Advisor experience in the motor trade (highly desirable).Strong backgrounds in customer service (hospitality, call centres, or frontline services) will also be considered.Calm, organised, and able to manage multiple priorities effectively.Confident communicator with the ability to handle difficult conversations professionally.Proactive, with the ability to upsell service plans and added-value products.What''s in It for You?On-target earnings of 35,000 with uncapped commission on service plans.No weekend working - Monday to Friday only.Departmental bonus when team targets are achieved.Extensive training, including on-the-job, manufacturer-led, and specialist courses.Career progression opportunities into Workshop Control, Warranty, Supervisory, Aftersales, and Service Management.Access to Eastern Western''s Accelerator Programme for long-term career development.Working HoursContracted: 42 hours per weekDays: ..... full job details .....