Service Advisor - Automotive

Service Advisor - Automotive£29,742 per annum, with an achievable £35,000 OTEHours: 8am till 6pm Monday-FridayOur client is a leading and successful privately owned automotive network, operating over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry''s biggest manufacturers.With a turnover more than £500M, and over 700 staff in the UK, they now seek a Service Advisor, based in Buckhurst Hill.Take Responsibility forTo greet all customers cheerfully and attend to their requirements promptly.To obtain and record full customer/vehicle details and accurate description of work to be carried out.Selling products to customers, for example, brake services, number plates, fuel treatments, service plans, replacement tyres, MOT''s.To prepare both cash and account invoices.To present cash customers with an invoice and receive payment before the vehicle is removed from the premises.To liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop.To inform customers of any delay in completion (Complying with the Company Pledge)To maintain the Workshop loading system.To inform customers of any work which it has not been possible to carry out and arrange future appointment for completion.To deal with customer queries and complaints.In conjunction with the Service Manager ensuring "Workshop loading" utilises full labour potential.To ensure that information required for Warranty items is ..... full job details .....