Service Advisor

Service Advisor / Customer Service Advisor Location: Tewkesbury Salary: £27,000 Basic - £32,000 OTE Hours: Monday-Friday, 8:00am-5:30pm + every 4th Saturday morning Job Type: Full-Time, Permanent Looking for your next opportunity in automotive customer service? Whether you''re already an experienced Service Advisor or have a strong background in customer service and are looking to move into an automotive aftersales role, this could be an excellent opportunity to develop your career. With a £27,000 basic salary and £32,000 OTE, you''ll join a professional dealership environment where customer service, communication and organisation are key to delivering an outstanding customer experience. What''s in it for You? £27,000 basic salary £32,000 OTE Monday-Friday working hours Every 4th Saturday morning Full-time, permanent position Established dealership environment Opportunity to develop your automotive career Supportive and professional team Long-term career progression The Role As a Service Advisor / Customer Service Advisor, you will be responsible for managing customers throughout the service and repair process, ensuring they receive a professional and positive experience from booking through to vehicle collection. Your responsibilities will include: Welcoming customers and understanding their requirements Booking vehicles into the workshop Discussing servicing, maintenance and repair requirements Preparing job cards and estimates Liaising with Technicians ..... full job details .....