Service Advisor

Service Advisor Car Dealership Basingstoke Up to £35,000 basic, OTE £40,000 Full-time Permanent Monday - Friday 0730/08:00 - 17:30/18:00, 1 in 4 Saturdays 08:00 - 14:00 The Role We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits Up to £35,000 basic + bonus scheme Training and career progression with a franchised dealership Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor. Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service ..... full job details .....