Service Administrator (Wembley)

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col-narrow-leftClient:

Flannery Plant HireLocation:

Wembley, United KingdomJob Category:

Other-EU work permit required:

Yescol-narrow-rightJob Reference:

754298b1626fJob Views:

4Posted:

17.08.2025Expiry Date:

01.10.2025col-wideJob Description:

Role and ResponsibilitiesFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients’ project requirements.We are seeking a highly organised and detail-oriented individual to join our team as a Service Administrator. The successful candidate will be responsible for supporting the effective operation of our service and maintenance department in our Wembley depot by coordinating service requests and providing administrative support to ensure efficient service delivery.Key

ResponsibilitiesReceive and log service and maintenance requests from internal and external customers accurately and promptly.Coordinate service visits for plant machinery, ensuring timely response and resolution.Liaise with technicians and customers to schedule maintenance appointments based on priorities and availability.Assist in managing stock levels of spare parts required for maintenance and repairs.Coordinate with suppliers to ensure timely availability of spare parts.Maintain accurate inventory recordsMaintain comprehensive service records and databases for future reference.Prepare and issue service reports, including details of work carried out, materials used, and costs incurred.Generate purchase orders for parts and services, ensuring accuracy and adherence to budgetary guidelines.Maintain clear and effective communication channels with internal stakeholders, including service technicians, operations team, and customers.Provide exceptional customer service by promptly addressing customer inquiries, concerns, and issues related to service delivery.Ensure customer satisfaction by addressing feedback and implementing improvement measures where necessary.Qualifications and

SkillsPrevious experience in a similar administrative rolePrevious experience in Construction or plant hire industry would be desirable but not essential.Excellent organisational and time management skills to prioritise competing tasks effectively.Strong attention to detail, ensuring accuracy in documentation and inventory management.Exceptional communication and interpersonal skills to liaise with internal and external stakeholders.Proficiency in Microsoft Office Suite and experience using inventory management systems preferred.Ability to work independently, demonstrate problem-solving skills, and adapt to changing priorities.What We

OfferCompetitive Salary dependent on experienceA positive and collaborative work environment, and opportunities for professional growth and developmentAccess to discount 100’s of high street stores and shopsIf you are passionate about customer service and coordination, with a keen eye for detail and a desire to work in a dynamic and fast-paced environment, then join Flannery Plant Hire.Flannery Plant Hire are an equal opportunities employer and welcome applications from all ..... full job details .....