Service Administrator

Service AdministratorPermanent 29,650 per annum Northampton, Hybrid working. (Full time in the office whilst training, and then 2 days in the office and 3 days from home after training) We''re recruiting a Service Administrator on behalf of a global engineering business. Based at their head office In Northampton, you will deliver a professional customer service experience, working as part of a proactive, innovative and responsive service admin team. You will build and develop positive working relationships with engineers, managers, colleagues and customers at all levels. When you''re settled in the role, you''ll be able to work hybrid, 2 days in the office and the rest from home. As Service Administrator, your daily duties will include: To provide administration Support to the service team including, Diary management, Spare Parts logistics and Paperwork (also in Electronic Format)Processing paperwork and raising invoices post service/repairProcessing of orders on ERP/FSM start to finishContact with customers via telephone, email and Web Meetings regarding Quotations, Customer Purchase orders, Services, Calibration and Repairs to instruments to include scheduling of engineer''s appointmentsEnsuring service kits and/or parts are delivered to site/engineer in good timeResponding to customer queries via phone and/or emailProcessing Purchase Orders What are we looking for? Administration and Customer Service experienceConfident in helping customers and problem solvingAbility to ..... full job details .....