Service Administrator

Service AdministratorMonday to Friday 8.30 to 5.30pm 30,000 to 32,000 depending on experienceJoin a busy and supportive Service team where you''ll play a key role in delivering excellent customer service and keeping operations running smoothly.We''re looking for an organised and customer-focused Service Administrator to support our growing Service team. This is a fantastic opportunity for someone who enjoys variety, thrives on building relationships, and takes pride in providing first-class administrative support.As a key member of the team, you''ll support customers, engineers and internal departments, helping to ensure the efficient day-to-day running of the service operation. From managing service contracts and invoicing to resolving customer queries and coordinating maintenance schedules, you''ll be at the heart of the business.What you''ll be doingProcessing service administration, including raising invoices and credit notes across multiple customer sectors.Managing and resolving invoice queries efficiently and professionally.Uploading invoices and supporting documentation to customer portals.Producing customer and internal reports as required.Managing monthly key account invoicing and maintaining accurate customer asset lists.Handling incoming telephone calls from customers and colleagues, providing a professional and helpful service.Administering service contracts, including preparing quotations for new contracts and renewals.Following up on contract opportunities and ..... full job details .....