Customer Service Administrator

Customer Service AdministratorLocation: Hitchin Salary: £27,000 per annum Job Type: Full Time, PermanentCustomer Service Administrator About the CompanyOur client is a well-established manufacturer supplying specialist products to customers across the UK and internationally. They are looking to recruit a Customer Service Administrator to join their friendly Customer Care team based in Hitchin.Working closely with the Account Managers and wider team, you''ll provide excellent customer service while supporting the administration of quotations, orders and after-sales enquiries.This is a varied office-based role suited to someone who enjoys working in a busy environment, has exceptional attention to detail and takes pride in delivering a high standard of customer service.Customer Service Administrator Details Office based role in HitchinMonday to Thursday, 9:00am 4:45pm (45-minute lunch), Friday, 8:30am 4:00pm (30-minute lunch)Salary of £27,000 per annum20 days annual leave plus Bank HolidaysWPA Healthcare following successful completion of probationFull training providedSupportive, close-knit team environment Customer Service Administrator Responsibilities Respond to customer enquiries via telephone and emailProduce accurate quotations and process customer ordersSupport Account Managers with day-to-day administrationManage after-sales enquiries including repairs, replacements and returnsUpdate and maintain accurate customer records using SalesforceFollow established processes ..... full job details .....