Service Administrator

We are working on behalf of a reputable main dealer in Knutsford to recruit an experienced Service Administrator. This is a valuable opportunity for a professional with a passion for the automotive industry to join a leading dealership renowned for its excellent customer service and state-of-the-art facilities. The Service Administrator will play a vital role in ensuring smooth workshop operations and delivering outstanding customer experiences. Benefits include: Salary between £28,000 and £32,000, depending on experience Company pension scheme Enhanced holiday entitlement Staff discounts on vehicle purchases and services Ongoing manufacturer-accredited training Clear career progression routes within a highly regarded dealer group Working in a professional, friendly environment at a prestigious dealership in Knutsford Duties of a Service Administrator: Create, update, and manage job cards accurately to facilitate efficient workshop workflow Handle customer bookings, enquiries, and follow-up communications professionally via phone, email, and face-to-face Maintain the service department loading system by scheduling jobs in accordance with workshop priorities and technician availability Ensure all documentation is compliant with manufacturer standards and internal procedures as a Service Administrator Coordinate loan vehicle administration, including collection and return, maintaining clear communication with customers Explain completed work to customers, ensuring they ..... full job details .....