Senior Technical Consultant

Senior Technical Consultant - MSPLocation: Hertfordshire / Client SitesSalary: £50,000-£55,000 + benefitsAn established and growing Managed Service Provider is looking for a Senior Technical Consultant to take ownership of client onboarding, technical projects and 3rd-line escalations.This is a senior, client-facing role suited to someone who enjoys owning projects from discovery and planning through to implementation, sign-off and handover.Key ResponsibilitiesLead technical onboarding of new MSP clients.Own IT projects from scope through to delivery and handover.Deliver Microsoft 365, Azure, Intune, Entra ID, SharePoint, networking and infrastructure projects.Provide 3rd-line technical escalation support.Attend client meetings and site visits, providing technical consultancy.Support pre-sales discovery, solution design and project scoping.Maintain strong project documentation, ticketing and time management.Identify technical risks and ensure smooth handover to the Service Desk.Key RequirementsPrevious MSP / managed services experience in a senior engineering, consultancy or project role.Proven ownership of client onboarding and IT projects.Strong Microsoft 365, Azure, Intune and Entra ID experience.Good knowledge of Windows Server, Active Directory, networking, firewalls, virtualisation and security.Hands-on experience supporting Apple Mac/macOS in a business environment.Strong client-facing and communication skills.Organised, commercially aware and able to manage multiple ..... full job details .....