Senior Service Designer

Senior Service DesignerSalary: £44,241 - £58,997per annumVacancy Type: PermanentLocation: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading.Apply before 11:55 pm on Sunday 31st May 2026About the jobAs Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts.Joining our department comes with many benefits, including:Employer pension contribution of 28.97% of your salary.25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King''s birthdayFlexible working options where we encourage a great work-life balance.Job descriptionYour responsibilities will include, but aren''t limited to:Designing services which meet the Government Service StandardCarry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation.Translate actionable insights from user research and other insight sources into accessible designsEnsuring services meet public sector accessibility regulationsDevelopment of user-facing features ensuring technical feasibility of UI/UX ..... full job details .....