Senior Service Coordinator (Customer and Admin)

Senior Service CoordinatorContract: 3 monthsLocation: Oldham, UK (on-site)Rate: 19.25 per hourJob SummaryThe Senior Service Coordinator will support the Operations Manager in coordinating and controlling all aspects of service delivery in a safe, compliant, and efficient manner. The role is critical in ensuring a first-class customer experience through effective day-to-day operational management, including the dynamic allocation of work to vehicles and routes.The post holder will act as a central point of contact between customers, drivers, and internal stakeholders, providing proactive communication, real-time service updates, and operational issue resolution. This role plays a key part in driving workforce engagement, maintaining high safety standards, and ensuring legal and operational compliance across the depot.Roles and ResponsibilitiesPeopleWork in partnership with the Quality, Health, Safety and Environmental (QHSE) team to ensure safety remains the top priority, operating within an Active Risk culture.Maintain a strong "zero harm" safety culture across depot operations.Ensure full legal compliance on site, including Working Time Directive (WTD) and transport compliance.Provide clear guidance, support, and direction to drivers and frontline colleagues, including task delegation, goal setting, and performance monitoring.Implement and adhere to standard operating procedures and company work practices in line with policy, legislation, and compliance ..... full job details .....