Customer Service Coordinator

Customer Service Co-ordinator Wythenshawe 29,000doe Our client is a leading manufacturer and distributer who are looking for a dynamic, pro-active and enthusiastic Customer Service Co-ordinator to join their team during an exciting period of growth. Working in a well-established team, you will be the first point of contact for all incoming Customer contact. Responsibilities Processing of daily orders received from B2B and B2C customers, via phone Fact-finding about customer needs, providing quotes and following up enquires Responding and communicating with customers regarding customer orders and stock queries Tracking customer orders, liaising with couriers and seeing through to successful delivery Utilising a CRM system to maintain customer details and process orders Arranging returns and collections and issuing customer accounts with credits Recording complaints in the system and circulating to relevant staff members If you have proven experience working in a similar role and are looking to work for an exciting and successful business who take pride in providing a great place to work, then please get in touch. For more information, call Laura/Lisa on (phone number removed) or email your CV FAO: Laura/Lisa Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more! ..... full job details .....