Senior Service Advisor

We are currently seeking a Senior Vehicle Service Advisor for our client s flagship dealership in Salisbury, Wiltshire. This role offers an excellent opportunity for experienced automotive professionals looking to progress within a reputable franchise-approved dealer group. Benefits for the successful Senior Service Advisor: Starting salary negotiable based on experience, typically around £34,000 per annum Uncapped bonus potential of up to £4,000 £6,000 annually Alternating shift pattern: week one 8:00am-4:30pm, week two 9:30am-6:00pm 1 in 3 Saturdays, 8:30am-1:00pm 22 days holiday plus bank holidays and your birthday off Staff purchase discounts and access to an online rewards and retailer discounts platform Enhanced holiday allowance and long-term career development opportunities Workplace pension scheme Life assurance and loyalty awards Accredited training with a prominent premium brand Duties of the Senior Service Advisor: Act as a key contact for customers, delivering high standards of customer service Maintain professional communication, ensuring customer interactions are efficient and care-focused Drive service profitability through upselling additional products and services Lead and mentor a team of three Service Advisors, supporting the Aftersales Manager Oversee daily operational workflows, ensuring smooth collaboration across workshop, parts, and sales teams Ensure accurate documentation and compliance with dealership procedures Uphold high standards of ..... full job details .....