Senior Retail Assistant

Role: Senior Retail AssistantHours: 35 hours per week. Working 5 out of 7 day rota, including all matchdays.Location: American Express Stadium, Brighton and Churchill Square, BrightonContract Type: PermanentDeadline Day: 19th August 2026About Brighton and Hove Albion FCWe compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. We are proud to have placed in the Sunday Times Best Place to Work 2026.Deliver a standout service to our fansFrom delivering a warm welcome to printing custom names and numbers on shirts, processing sales, and keeping displays looking tidy, you will make every fan interaction special. You will also take on keyholder duties, assist with stock deliveries, and help keep operations running seamlessly. This role will work across both our stadium megastore and Churchill Square store.To find out more about this role, click apply to read the job descriptionYour customer service experienceWe are looking for a proactive, fan-focused individual who brings energy to the shop floor and stays calm under matchday pressure. You should have:- Experience working in a busy retail customer service environment (sports retail experience is a bonus!)- Direct experience handling cash, up-selling products, and operating EPOS and stock control systems- Excellent communication skills to include an ..... full job details .....