Senior Insights Analyst

Our storyWe were founded in 2004 to help business leaders leverage the full potential of their client relationships, so they were no longer putting out fires or finding themselves blindsided by revenue loss.

We are the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries. It’s not only our decades of experience and primary data repository that make us unique, it’s also our in-depth scoring system, The Relationship Rating (TRR). This gives a holistic view of customer satisfaction as the data goes deeper than the Net Promoter Score (NPS) method, providing real insight into the customer relationship.

We believe that effective relationship management is one of the most powerful yet underutilised strategies for achieving commercial stability and growth. By adopting a strategic approach to relationship management, we support businesses in leveraging these crucial connections to drive financial performance and growth.

Role OverviewWe’re looking for a strategic and analytical Senior Insight Analyst to join the Insights team at VerityRI. This role is ideal for someone passionate about turning data into compelling stories that drive client impact.

Key Responsibilities

Strategic Storytelling and Presentations

Develop compelling, consultant-grade presentations that distill data into clear, actionable narratives for clients and internal stakeholders

Craft executive-level presentations that highlight significant findings, business implications, and strategic recommendations with strong storytelling and visual clarity

Leverage creative storytelling techniques to guide audiences through insights in a concise, structured and impactful way to engage and influence

Utilise visual storytelling techniques to enhance comprehension and engagement.

Data Analysis and Insight Generation

Analyze NPS-style survey data and other client feedback across advertising and manufacturing sectors to uncover trends, risks, growth opportunities and other actionable insights

Develop industry-level presentations across sectors, regions and markets for client delivery and thought leadership initiatives

Monitor industry trends and competitive benchmarks to contextualise insights and support strategic decision-making

Client and Stakeholder Engagement

Present insights to internal teams and potentially clients, including senior executives, with the ability to tailor messaging to different audiences

Partner with analytics, product and client facing teams to identify gaps in offerings and co-create innovative solutions

Mindset and Approach

Maintain a curious, analytical mindset – always ask “why” and seek deeper understanding

Proactively identify opportunities and continuous improvement

What you will bring

Proven experience in insights, data analysis, consultancy or strategy roles

Proficiency in Microsoft Office (including Excel and PowerPoint)

Familiarity with survey analytics and NPS-style methodologies

Experience in SQL and data visualisation tools

Experience working with CRM systems like Salesforce for reporting and dashboarding

Proven ability to develop and present executive-level insights

Experience in agency/client landscape is a plus

Exceptional storytelling, strategic thinking and communication skills

Collaboration and leadership skills

Innovative mindset with a passion for improving client outcomes

A global team, united by diversity and inclusionAt Verity, we know that diversity fosters innovation and stronger client relationships – ensuring that we bring a wide range of perspectives and solutions to every challenge.

Strong relationships are at the heart of our work, but they’re also at the heart of our ethos as an employer.

As a company with offices around the world, we are proud of the range of cultures, skills, viewpoints and abilities that we bring to the service of our clients.

We are committed to creating a diverse and inclusive organisation in which our people feel a sense of belonging, regardless of their ethnicity, religion, age, physical abilities, sexual orientation or gender identity.

We also recognise that individual needs differ, and we are dedicated to providing accommodations for interviews, applications, and workplace adjustments to support people with disabilities, neurodivergence, or other specific requirements.

If you need any support, please don’t hesitate to reach out to ..... full job details .....