Senior Individual Giving Manager (SIGM)

Each year the Donmar raises around half of its annual income from fundraising, from a combination of individual supporters, corporate partners, and trusts and foundations. The Development team is formed of 11 individuals and Individual Giving is responsible for around half of the Development target. The Senior Individual Giving Manager plays a vital role, delivering excellent customer service to individual supporters; leading on planning and delivery for the Donmar''s membership scheme; building, developing and maintaining relationships with Patrons up to £6,500, as well as looking after their own portfolio of Major Donors, securing gifts towards our productions and participation programmes. Working closely with the Head of Philanthropy, this role is also responsible for the smooth and efficient running of the Individual Giving team, working with the Membership Officer and Development Assistant (Individual Giving) to establish processes, and overseeing internal and external communications; building and maintaining a prospect and upgrade pipeline, and leading on the delivery of campaigns. The Senior Individual Giving Manager is a key user of our CRM (Spektrix) within the Development team and will work with the Development and Audiences teams to ensure best practice. The Senior Individual Giving Manager will also work closely with the Head of Philanthropy and Director of Strategic Development and Fundraising to deliver the individual giving strategy, carrying out regular ..... full job details .....