Senior Delivery Manager

OverviewSenior Delivery Manager role at

Made Tech . Location: Bristol, London, Manchester or Swansea with hybrid-working policy.

About Made TechOur aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.

About the roleSenior Delivery Managers are accountable for successful project delivery. Normally working within one or two teams, you will promote effective cross-functional delivery by building motivated, collaborative delivery teams. You will use agile methodologies, with additional processes for managing dependencies, supporting risk mitigation and resolution, and managing the project scope and budget.

As Senior Delivery Manager at Made Tech, you will promote a collaborative approach to make sure the project delivers the desired outcomes for users and clients, working together to identify and manage risks and issues that arise.

Senior Delivery Managers at Made Tech look for ways to contribute beyond the scope of delivery. This could include participating in and contributing to the Delivery Community of Practice (COP), managing the performance and development of a number of Delivery Managers and supporting recruitment activities.

Key responsibilities

Ensure delivery success across scope, budget, and quality, reporting weekly on status and risk.

Manage team resourcing to align with client delivery, team satisfaction, and company goals.

Oversee compliance with critical business processes and support commercial activities.

Support hiring, including interviewing and outreach, and manage Delivery Managers’ performance and progression.

Provide regular feedback to individuals on your projects.

Foster client relationships to encourage repeat business and referrals.

Identify additional value opportunities for clients and build stakeholder relationships.

Share experiences to enhance company practices and contribute to a thriving community of practice.

Skills, knowledge and expertise

You have practice of supporting project commercial fundamentals.

You are skilled at helping teams meet SOW deliverables and have familiarity with key case studies.

You have good prioritisation and time management skills.

You can demonstrate fast remediation of performance issues.

You are skilled at demonstrating encouragement of high performers.

You can maintain compliance with all expectations to meet project standards.

Manage risk, ensure quality practices, and oversee budget and burndown within projects.

You can demonstrate risk management activities including identification, assessment, mitigation and reporting.

You can demonstrate activities to ensure delivery teams have appropriate practices in place, helping them define and meet required quality levels as and when required.

You have practice of managing budgets and burndown within the project.

Coach teams, articulate various delivery methods, collaborate with experts, and advocate best practices.

Lead meetings, present to stakeholders, and teach agile delivery.

Build trust across all levels with feedback from stakeholders.

Respond positively to feedback and demonstrate continuous improvement.

Benefits

30 days Holiday

– we offer 30 days of paid annual leave

Flexible Working Hours

– we are flexible with what hours you work

Flexible Parental Leave

– we offer flexible parental leave options

Remote Working

– we offer part time remote working for all our staff

Paid counselling

– we offer paid counselling as well as financial and legal advice

Smart Tech scheme

Cycle to work scheme

Individual benefits allowance (invest in a Health care cash plan or Pension plan)

Support in applyingIf you need this job description in another format, or other support in applying, please email

talent@madetech.com .

Life at Made TechWe’re committed to building a happy, inclusive and diverse workforce. We encourage people from underrepresented groups to apply for roles with us. When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together

this blog

as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.

Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you’d like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know.

Groups

disability

lgbtqiaplus-allies-and-activists

Womxn-in-tech

Job details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Project Management

Industries : IT Services and IT Consulting, Business Consulting and Services, and Design ..... full job details .....