Senior Customer Service Executive x 5

Senior Customer Service Executive Salary £30,000 - £35,000 Stratford-upon-Avon Hybrid Working Excellent Salary and Benefits Are you ready to take your customer service career to the next level? Do you enjoy building relationships with customers and solving problems ? We''re working with a growing and forward-thinking business in Stratford-upon-Avon that is looking for experienced Senior Customer Service Professionals to join their expanding team. This is far more than a traditional customer service role. You''ll be working closely with some of the world''s best-known blue-chip organisations, building strong professional relationships and becoming a trusted point of contact for their customers and clients. If you''re commercially minded, confident communicating with customers, and comfortable using technology - particularly Microsoft Excel - this could be an excellent opportunity to develop your career within a successful and growing organisation. What you''ll be doing Managing customer enquiries professionally and efficiently across multiple channels Building strong, long-term relationships with clients and customers Acting as a key point of contact for a portfolio of prestigious blue-chip organisations Resolving queries and issues with a proactive, solutions-focused approach Processing and maintaining accurate customer information and records Using Excel and other IT systems to analyse information, maintain data and support day-to-day operations Working collaboratively ..... full job details .....