Senior Customer Service Executive

Full-Time Uxbridge Monday-Thursday, 9am-5pm, earlier finish on a Friday £32,000 An established and successful business is looking for a SeniorCustomer Service Executive to join its team in Uxbridge. You''ll be responsible for managing customer enquiries, processing orders and building strong relationships with new and existing customers. The role also includes outbound calls, upselling, account management and supporting customers with product enquiries. Key Responsibilities Handle customer enquiries via phone, email, WhatsApp and live chat Process orders and provide accurate product information Build and maintain strong customer relationships Make outbound calls and identify sales opportunities Upsell and generate repeat business Manage customer accounts and follow up enquiries Work towards weekly sales targets About You Excellent communication and customer service skills Organised, proactive and commercially minded Confident on the telephone Comfortable working independently Strong attention to detail Previous customer service or sales experience Benefits Annual performance bonus Monthly sales bonus Company pension 20 days'' holiday + bank holidays Christmas shutdown Additional holiday after 5 years Free parking Career progression and training ..... full job details .....