Senior Billing Officer

23.11 to 28.38 per hourMonday - Friday (Full Time)Temporary - 12 monthsHybrid Working - in central London Tate are working with a university based in London in their search for a Senior Billing Officer to join a brand-new team.You will support the delivery of a consistent, compliant and user-focused revenue service for departmentally led income-generating activity. You will be accountable for coordinating day-to-day case progression from triage through to billing, supervising and supporting Accounts Receivable Officers, monitoring workload and service standards, and ensuring revenue activity is progressed accurately, consistently and in line with agreed controls. Key responsibilities: Case Management and Operational Oversight Coordinate day-to-day revenue case progression from triage through to billing, ensuring activity is progressed accurately, consistently and in line with agreed service standards. Line manage and supervise Accounts Receivable Officers, providing day-to-day direction, guidance and support to ensure work is delivered accurately, consistently and on time. Monitor team workload, case status and service performance, supporting the Accounts Receivable Manager with prioritisation, resource planning and issue resolution. Act as the first point of escalation for Accounts Receivable Officers, providing guidance on procedures, resolving routine issues and escalating complex matters where required. Maintain oversight of documentation, records and audit trails, ..... full job details .....