Negotiable
Mistplay is the #1 loyalty app for mobile gamers. Our community of millions of engaged mobile gamers come to Mistplay to discover new games to play and earn rewards. Gamers are rewarded for their time and money spent within the games and can redeem those rewards for gift cards. Mistplay is on a mission to be the best way to play mobile games for everyone everywhere! Download Mistplay on the Google Play Store
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The
Senior Account Manager (UK)
is an essential role responsible for driving deep client relationships, advocating for and driving client success, retaining clients, and increasing client LTV for Mistplay, focusing on partners in the Europe region. Account Managers own client outcomes and act as the key bridge between clients and the organization. They will liaise with internal teams to develop plans for driving optimal outcomes for clients and Mistplay.
This position focuses on the United Kingdom (UK) market only.What you’ll do at Mistplay
Act as the main point of contact and manage the relationship with assigned clientsIncrease client value by promoting expansion and upsell opportunitiesOwn communication, escalate client feedback, advocate for clients internallyDrive retention and prevent client churnIdentify opportunities and manage pipeline of upsells to drive client LTVWork closely with the Ad Operations team to identify opportunities to improve client performance and drive upsell opportunitiesStay current on industry trends and client-specific news (acquisitions, new game launches, etc.)Provide clients with feedback and insights to improve relationshipsManage opportunities and communications via CRMReport to the Global Head of Sales and Account Management on pipeline, trends, opportunities, and risksWhat you’ll bring to Mistplay
4+ years in Customer Success or Account ManagementExperience with and understanding of performance marketingA proven track record of managing profitable client relationshipsOutgoing with strong relationship-building skillsExcellent interpersonal and collaboration skillsExperience with market research and prospecting toolsExcellent communication and presentation skillsOrganization and time management skillsEnthusiastic and passionateProven success in meeting or exceeding sales, retention, and upsell quotasSelf-sufficient high performer who enjoys contributing to team successExperience in mobile gaming or adtech is a plusWhy Mistplay?
We strive to create an inviting and fun work environment! Our perks include virtual and in-person team lunches, game nights, company events, and more. Our culture emphasizes growth, learning, and innovation, encouraging everyone to share ideas, push boundaries, and turn visions into ..... full job details .....
Negotiable