Senior Account Manager

SENIOR ACCOUNT MANAGER: We''re seeking a relationship-driven Senior Account Manager to join a growing, premium hospitality and speciality food business. This is an exciting opportunity for a commercially minded individual with a passion for quality products to manage key client accounts and drive growth. Offering a 9-day fortnight, bonus potential and hybrid working, this role suits someone experienced in account management looking to thrive in a dynamic, fast-paced environment.SENIOR ACCOUNT MANAGER ROLE:Managing and growing a portfolio of wholesale hospitality accounts to drive sales, retention, and long-term partnershipsBuilding and maintaining trusted relationships across cafés, restaurants, hotels, and wider hospitality partners as primary contactDelivering exceptional end-to-end customer experience, including onboarding, training, equipment setup, and ongoing supportIdentifying and driving growth opportunities through product sales, equipment solutions, training services, and new business developmentConducting regular customer visits, reviews, and quality audits while monitoring performance, trends, and profitability insightsCollaborating cross-functionally with training, technical, customer service, and operations teams to resolve issues and ensure seamless deliveryManaging account administration, including forecasting, reporting, CRM updates, contracts, pricing, and representing the business at events and industry activitiesSENIOR ACCOUNT MANAGER ESSENTIALS:At least ..... full job details .....