Senior Account Director- Marketing Agency

Our client is an established B2B marketing and communications agency with a strong heritage spanning over four decades. They work differently to most agencies—focusing on building deep, strategic partnerships with a carefully selected client base rather than managing high volumes of short-term projects.

Operating across the UK with a flexible, remote-friendly approach, they work with B2B clients ranging from well-funded scale-ups to large enterprise organisations. Their expertise centres on technology and energy sectors, delivering strategic marketing and communications programmes at a consultancy level.

They''re now looking for a strategic, commercially-driven relationship builder to become a key partner in driving business growth—someone who genuinely gets a thrill from seeing campaigns deliver results and has a real passion for putting themselves in their client''s shoes to unlock the best strategic marketing outcomes.

Location:*Remote-friendly (South/London region preferred). Occasional travel to client offices and team meetings.

THE SENIOR ACCOUNT DIRECTOR/HEAD OF CLIENT SERVICES ROLE RESPONSIBILITIES WILL INCLUDE:

• Own and strategically grow relationships with existing clients in the marketing and communications portfolio
• Partner with clients to oversee campaigns, ensuring strategic marketing delivers tangible commercial value
• Build multiple relationships across client organisations to organically create new project opportunities
• Lead the pitch process for new business opportunities and establish initial client relationships
• Set strategic direction for client projects, balancing creative thinking with realistic, commercially-focused outputs
• Drive weekly revenue reviews, pipeline management, and quarterly bonus targets
• Work directly with the MD to plan and execute 12-month growth strategy
• Brief and guide the delivery team (Communications Director, Project Manager, strategic marketing resources) with clear strategic direction
• Proactively identify opportunities and take initiative to turn insights into actionable campaigns

THE IDEAL SENIOR ACCOUNT DIRECTOR/HEAD OF CLIENT SERVICES WILL HAVE:

• Demonstrable experience working in an agency, consultancy, or strategic marketing partner capacity
• Solid B2B marketing background with experience in relationship-driven environments
• A genuine passion for understanding client challenges and putting yourself in their shoes
• Creative mindset combined with commercial realism—you see the business value in every marketing activity
• Proactive, results-driven approach—you get a thrill from seeing campaigns succeed and drive outcomes
• Strategic marketing expertise across multiple channels (websites, digital campaigns, PR, events, content) and how they drive business growth
• Natural relationship-building skills with senior stakeholders and C-suite decision-makers
• Strong commercial acumen with motivation to hit and exceed revenue targets
• Ability to think strategically and see the bigger picture of what clients are trying to achieve
• Track record of growing accounts through client success rather than pushy sales tactics
• Experience building multiple relationships within client organisations to create organic growth opportunities
• Knowledge of data analysis and proving ROI (desirable)

WHY JOIN THIS BUSINESS AS THEIR SENIOR ACCOUNT DIRECTOR/HEAD OF CLIENT SERVICES?

• Join an established agency with decades of heritage and financial stability
• Become a genuine partner in business growth with a seat at the leadership table
• Work with high-calibre clients from funded scale-ups to enterprise-level organisations
• Build meaningful, long-term client relationships rather than transactional ones 
• Salary £60,000+ (depending on experience) plus up to 10% quarterly performance bonus
• Transparent bonus structure based on "but for me" revenue—projects that wouldn''t exist without your involvement
• 4-5 days per week with genuine flexibility and autonomy
• Work with an experienced, stable team who value partnership over politics
• Remote-first culture with flexible working arrangements
• Opportunity to shape how the business works with clients for the long term

Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.*