Permanent

Senior 1st Line Support Analyst

Intercity Technology Limited

Shefford

Negotiable

Posted: 05 July 2026 (Today)

Closing date: 27 July 2026

Ref: 107603191

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Step up. Take ownership. Raise the standard.

Were looking for a Senior 1st Line Support Analyst to join our Service Desk team.
This isnt just about logging tickets. Youll play a key role in how the 1st Line function runs day to day, supporting the Team Lead, improving ticket quality, and helping other analysts develop.
Youll still be hands-on with technical support, but youll also be the person ..... full job details .....

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